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GENERAL

It is the responsibility of the BUYER to measure furniture goods before ordering ensuring they can be delivered through doorways and into the room of choice. The SELLER is not required to take special orders into stock that cannot be delivered into the BUYER’S room of choice. In such circumstances the SELLER would leave goods in another room. If windows are to be removed this is the responsibility of the BUYER and must be arranged prior to delivery of the goods. Should the BUYER have any reservations regarding sizes and access for delivery it is their responsibility to raise these issues at point of ordering.

Upon placing an order for ‘made to order' goods the BUYER must pay for the goods in full or leave an agreed deposit. The remaining balance outstanding will then need to be paid in full at the latest 1 day before delivery or on collection of the goods at our store. It is the BUYERS responsibility to ensure that the goods are paid for in full prior to delivery, if not this could result in a delivery date being rescheduled.

Upon placing an order for ‘items from stock/clearance goods’ the BUYER must pay for the goods in full at point of order. The delivery of these goods should be arranged within 7 days or can be stored, with prior agreement from the SELLER, until required. Charges may be incurred by the BUYER should the goods be in storage for longer than agreed.

Accepted methods of payment are: Credit or Debit card (excluding AMEX), cash, building society cheque or Finance by prior arrangement.

Delivery and lead times quoted by the SELLER to the BUYER must be taken as an approximate estimation. The SELLER is very much governed by manufacturing times and logistical issues. Where ever possible the SELLER will endeavour to make contact with the customer within the specified lead time quoted to either make suitable delivery arrangements or inform of any reason for delays. Any circumstances beyond the SELLERS control that make it impossible for the SELLER to fulfil its obligations with regards to lead times are not circumstances entitling the BUYER to cancel the contract.

The SELLER is not responsible for the reimbursement of costs or damages of any nature that are incurred by longer than expected delivery times.

On occasion the SELLER may be able to offer loan furniture whilst the BUYER is awaiting delivery of their goods. In these cases the SELLER would expect the goods to be returned in the same condition as delivered out.

We do offer a 7 DAY PRICE PROMISE, Should the BUYER see the exact same goods with the exact same package offered elsewhere the SELLER will endeavour to match the package, up to 7 days after the BUYER has placed their order with us. We would ask for written confirmation of the lesser price.

Where the BUYER chooses from fabric, leather and carpet samples in store it is on the acceptance that all materials come with a tolerance level.

BUYWISE
18 Riverway
Newport
Isle of Wight
PO30 5UX
01983 525252

OPENING HOURS
Monday 9:00 - 17:00
Tuesday 9:00 - 17:00
Wednesday 9:00 - 17:00
Thursday 9:00 - 17:00
Friday 9:00 - 17:00
Saturday 9:00 - 17:00
Sunday CLOSED

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REGISTERED
M.L. Lake (Electrical Services) Ltd
18 Riverway
Newport
Isle Of Wight
PO30 5UX
Reg No: 1085483
VAT No: GB220813993

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